Frustration is spending an hour and fifteen minutes filling out one page after another online to change from dial-up to high-speed and then having the danged thing screw up and go to an error page that tells you to call the company’s 800 number.

     Extreme frustration is after calling that number, jumping through all the hoops, listening to horrible canned music (the same song repeatedly) while on hold, finally getting a human to arrange things, and then after being on hold AGAIN having that person tell you, “oops our computers crashed I’ll call you back.” 

     I’m thinking that this is a sign I’m not supposed to have a high-speed connection.